If you have questions about your Academy credit card, need help managing your account, or want to activate your new card, there are several ways to connect with customer service. In this article, we’ll explore the different methods you can use to reach out to customer service and provide answers to frequently asked questions (FAQs) about the Academy Sports + Outdoors credit card.
Contacting Academy Credit Card Customer Service
You can contact customer service by phone if you need your assistance; to activate your new card, call 1-800-285-1877. For general questions about your credit card, call Comenity at 1-877-321-8509 (TDD/TTY: 1-888-819-1918.
📞Customer Service Number: 1-877-321-8509
📞Cancellation Number: 1-877-321-8509
📞Bills & Payment Number: 1-877-321-8509
📞Headquarters Number: 1-281-646-5200
📞Customer service TDD/TTY (Payments also): 1-888-819-1918
📞Card Activation contact: 1-800-295-1877
By email ✉
You can also contact customer service by email; go to the official website and click “Contact Us” at the bottom of the page. From there, you can fill out a form with your name, email address, phone number, and message. Academy will respond to your email within 48 hours. CEO Email: [email protected]
By mail 📍
If you prefer to send a letter, mail your inquiry to the following address: Academy Sports + Outdoors Credit Card, P.O. Box 659820, San Antonio, TX 78265.
✅Payment Mailing Address: P.O. Box 659820, San Antonio, TX 78265
✅Customer Service Address: 1800 N Mason Road, Katy, Texas 77449, US
✅Headquarters address: 1800 N Mason Rd, Katy, TX 77449, United States
Contact Academy Credit Card through social media channels
You can apply for a credit card by visiting here.
The credit card offers several benefits, including a $15 discount on your first purchase, access to exclusive card member offers, and a 5% discount on purchases made at Academy Sports + Outdoors.
To activate your card, please call 1-800-285-1877.
The interest rate for the card is APR 29.99% (v) a margin of 23.74%
No, the card can only be used at Sports + Outdoors stores and for online purchases at academy.com.
You can use your card for online purchases at academy.com.
You can manage your card account online by logging into your account on the Comenity Bank website. You can view your balance, pay your bill, and update your account information.
You can pay your card bill online by logging into your account, phone, or mail. The payment mailing address and phone number are on your card’s backside.
If you lose your credit card, you should report it immediately by calling customer service at 1-877-321-8509. The issuer will request some security information in order to verify your identity before sending a replacement. You cannot report your lost card online.
If you do not pay the Minimum Payment by the Due Date, we charge a Late Fee. The fee is $30.00 if you were not charged a Late Fee during the prior six billing periods. Otherwise, it is $41.00.