Shell credit card login and payment

How to Make the Shell Credit Card Payment: Online, Phone, or Mail

In the blog article listed below, you can find further details on logging in, signing up, and using your Shell credit card online account; continue reading for more details!

Below you will find the key information you need as a Shell credit card holder to access and manage your account online, make payments, and reach customer service for further customer service. This credit card is issued by Citibank, and provides all of the above services on behalf of the Shell Card.

How to login into your Shell Card Account on the website?

Now let us start with this guide and check out the Online methods. They are as mentioned below; remember all the steps to log in to the account; read the steps given below. But what do you need before logging into the account on the website?

  • To begin with, you already have an Online login account. The application process is easy to follow if you don’t already have an account with Online. Please read the directions on this page, as we kindly request you do. You will not be able to sign in till then.
  • It is necessary to have a steady internet connection.
  • Before you begin the login process, make sure you have dependable internet security software installed on your computer, like Avast Internet Security.
  • Browser Use Chrome or Safari
  • Must you have a Shell Credit Card?

Now, the two most popular methods for signing in are through websites and applications. Both of these ways require an internet-connected device, such as a laptop, PC, phone, or similar device.

  1. First of all, visit the official website.
  2. Enter your login details User Id and Password.
  3. After Filling in all details click on Sign on.
  4. You are logging in successfully.
  5. After logging into your account, you can access and manage your account anytime that’s the beauty of online features.

How do I Access My Credit Card Account with a Mobile Phone or Tablet?

  1. Open your mobile browser and visit the Login page.
  2. Enter your login details user ID and password! Click on Sign on.
  3. Then you can access and manage your Account Online.

Recover your Username/Password If You Forgot It.

If you misplaced your login information Username or Password, read this step carefully. You can easily recover your login details. But what do you need before retrieving a Forgotten Username or Password? The Shell Credit Card login retrieval page requires the following data, which you must enter.

Retrieve User ID

  1. Visit the official webpage to retrieve the user id.
  2. After that scroll down and click on Retrieve User ID.
  3. The directed page wants to verify your account:
  • Card Number
  • Name as it Appears on Your Card
  • Security Code
  • The last 4 Digits of the Primary Cardholder’s SSN

After filling out the form, click on the “Verify” button.

  • Name as it Appears on Your Card 
  • The last 4 Digits of the Primary Cardholder’s SSN
  • Phone Number

After completing filling in all the information, press the “Verify” button. Follow the rest of the prompts until you complete the verification process. After that, you will be directed to the login page with the user ID filled in.

Reset Password

  1. Visit the official webpage to reset your password.
  2. After that scroll down and click on Reset Password.
  3. The directed page wants to verify your account:

Verify your information by completing all fields including:

  • Name as it Appears on Your Card 
  • The last 4 Digits of the Primary Cardholder’s SSN
  • Phone Number

After filling in all the details, click on the “Verify” button.

  • Follow the rest of the prompts until you complete the verification process. After that, you will be directed to the login page.

Register For Access & Manage Your Card Online

  1. Visit the login page for credit card registration.
  2. Scroll down and click on Register Your Card.
  3. Enter your credit card number to start the registration process for the credit card. Then, click on the “Continue” button.
  4. Once you have completed the form completely and have received the verification code via text or phone call, click the Send Code button.
  5. A few more details must be entered after you enter the code in the appropriate space it before your card registration is officially completed.
  6. You will be sent a password along with your user ID, which you must enter the first time you use the credit card.

How to Apply for a Shell Credit Card?

The Shell credit card provides an enrollment portal for willing customers to apply for a new credit card. Citibank provides credit cards with numerous rewards for their regular customers.

Shell Credit Card

But, Before Applying for a Credit Card Online, what do you need?

  • You must be older than 18 to apply.
  • Phone Number
  • Have a valid government-issued tax identification numbers, such as a Social Security number (SSN) or Social Insurance Number (SIN);

Online Procedure:

Note: You can apply for a credit card by applying online or at any of our participating retailer locations. Visit here to Apply Now online or here to find your nearest participating store location.

Read our previously published article on how to report for my Shell credit card missed.

Benefits of Shell Credit Card

  • Manage your account online
  • Review recent statements
  • Schedule payments
  • Pay your bill online
  • Update your account profile
  • No need to pay an annual fee.

How To Make Your Shell Credit Card Payment

You have lots of options for paying your Credit Card bill. Citibank accepts online and phone payments in addition to traditional mail. Knowing these different options can be helpful if you cannot find your credit card statement or need to quickly make a payment before the due date.

Here is how to pay a credit card bill:

  • Online: Log in to your account to make a payment and manage your account.
  • By Phone: Call Customer Service at 1-800-331-3703 and follow the prompts to make a payment.
  • By Mail: Send your cheque or money order to the following address:

Payment Address

Overnight Delivery/Express Payments
Shell Card Payment
P.O. Box 9001011
Louisville, KY 40290-1011
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213

How To Make a Credit Card Payment Via Phone or Tablet?

Shell Credit Card also lets you pay for credit card transactions by phone for free. To make a payment over the phone, you must collect the credit card number along with your bank account number as well as your Credit Card Details. For Card Payment via Phone, Call 1-800-331-3703. After the call Follow the automated prompts to schedule your payment.

What Are the Late Fees for Shell Credit Card?

If you avoid the late fees, you must pay at least the minimum amount due by the due date on your billing statement. The normal late fee is $30. But if you have an additional late payment within the following six billing cycles, the fee will increase to $40. Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month.

Customer Service – Help & Pay By Phone

  • The Customer service phone number for payments and other assistance is 1-800-331-3703.
  • TDD/TTY: 1-866-743-5562 Use 711 or another Relay Service.
  • Customer service for existing card members: 866-743-5562
  • To apply: 1-877-MY-SHELL (1-877-697-4355) or click here the Shell | Fuel Rewards® Credit Cards
  • For online account management and bill payment:
  • Shell Credit Card Processing: For mailing payment: PO Box 9001011 Louisville Kentucky 40290-1011

Frequently Asked Questions

Who bank issued the credit card?

Shell Credit Card Accounts are issued by Citibank.

What is the minimum credit score required?

The minimum credit score to qualify for this card is 640. That means you must have fair credit to get the Shell Credit Card.

How do I replace a lost or stolen card?

Please call Citi Bank at 1-866-743-5562 to secure your account and issue a new card immediately.

Check our previously published article on Toys R Us credit card payment.


This page contains all the information that a user of the Shell Credit Card Login online account would require. Using these login details, you can make payments, contact customer service, and log into your account online.

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